Shipping policy

Last updated: September 27, 2026

We want your Kindred to reach you as smoothly as it goes on. Here's everything you need to know about shipping.

Where we ship

Right now we ship to addresses in the United States only.

Processing time

Orders ship within 1-2 business days (Monday to Friday, not counting US public holidays). As soon as your order ships, we email you a tracking link.

Delivery time

Delivery usually takes 4-12 days after your order ships.

Shipping options and costs

• Premium Tracked Delivery: $4.95. Tracked delivery to your door.
• Skip the Line + Shipping Protection: $14.95. Priority delivery, plus coverage if your parcel is lost or damaged in transit.

You choose your shipping option at checkout, and you'll see the exact shipping cost before you pay.

Shipping Protection

If you chose Skip the Line + Shipping Protection and your parcel is lost or arrives damaged, email us with your order number (and photos if it's damaged) and we'll send you a replacement at no extra cost.

Checking or changing your address

Please double-check your shipping address at checkout. If you need to change it, email us right away. We can update it until your order ships.

What if you're not home?

Depending on the carrier, your parcel may be left in a safe place, handed to a neighbor, or taken to your local post office or pickup point. You'll get a notice or email telling you where to collect it. Tip: your tracking link always shows the latest status.

Tracking says delivered, but no parcel?

• Check your mailbox, front door, porch and building reception.
• Ask neighbors or anyone in your household, as parcels are sometimes accepted for you.
• Still missing? Email info@get-kindred.com with your order number.

We'll help you find it, or arrange a replacement or refund depending on the situation.

Questions?

We're one email away: info@get-kindred.com