Shipping info
From our door to yours
Here's what happens after you order, from packing to your door, with tracking all the way.
- Ships in 1-2 business daysEvery order, packed with care
- Tracking on every orderEmailed as soon as it ships
- Free shipping on 5 tubesWith Buy 2, Get 3 Free
- Ships to US addressesDelivered 4-12 days after it ships
Processing and delivery
How long shipping takes
Two simple stages. We pack and ship your order, then the carrier brings it to you.
-
Order placed
You get an order confirmation by email.
1-2 business days: We pack and ship
-
Shipped
Your tracking email lands in your inbox.
4-12 days: On its way to you
-
Delivered
Your parcel arrives. Delivery times are below.
Delivery times
Counted from the day your order ships.
| Region | Delivery window | Days |
|---|---|---|
| United States | Usually delivered between day 4 and 12 after shipping | 4-12 |
Plus 1-2 business days to pack and ship your order.
Estimates only. Business days are Monday to Friday, not counting public holidays.
Shipping costs
Shipping is on us with Buy 2, Get 3 Free
Premium Tracked Delivery is free with the 5-tube bundle and $4.95 on any other order. Skip the Line + Shipping Protection is $14.95 and adds priority delivery plus damage and loss coverage.
- Buy 2, Get 3 Free5 tubes for $49.95 Free shipping
- Buy 1, Get 1 Free2 tubes for $34.95 $4.95 shipping
Right now we ship to addresses in the United States only.
Good to know
After you place your order
Tracking and address changes, in plain English.
-
Tracking
How tracking works
As soon as your order ships, we email you a tracking number and a link to follow it.
Can't find the email? Check your spam or promotions folder, or search your inbox for Noura.
-
Address changes
Changing your address
Message us as soon as you can with your order number and the correct address.
The sooner we hear from you, the better the chance we can update it before your order ships.
Shipping FAQ
Quick answers
Short answers to common shipping questions.
When will my order ship?
Orders ship within 1-2 business days. As soon as yours is on its way, we email you a tracking number.
How much does shipping cost?
Premium Tracked Delivery is $4.95, and free with Buy 2, Get 3 Free (5 tubes). Skip the Line + Shipping Protection is $14.95 and adds priority delivery plus damage and loss coverage.
Where do you ship?
Right now we ship to addresses in the United States only. You can see delivery times in the table above.
Not sure we reach your address? Send us a message before you order and we'll check.
What counts as a business day?
Monday to Friday. Weekends and public holidays aren't counted in our processing time.
Can I change my shipping address?
Please contact us as soon as you can with your order number and the correct address. The sooner we hear from you, the better the chance we can update it before your order ships.
Still have a question?Send us a message. A real person will get back to you.
Contact usReady when you are
Smooth skin, delivered
Five actives in one fragrance-free cream for rough bumps and red dots. It absorbs in seconds, with no sticky residue.
- Buy 1, Get 1 Free2 tubes $34.95
- Buy 2, Get 3 Free5 tubes, free shipping Most chosen$49.95
38,000+ happy customers
- Five actives
- Fragrance-free
- Vegan & cruelty-free
- Dermatologist tested